Arrival and Keys

Please let us know your approximate time of arrival at least two days in advance to ensure that we are here to welcome you and to give you the keys to your room. The rooms are ready for check-in from 3 pm onwards and check-out is at 12 pm.

Breakfast and self-catering

Rooms 1, 2 & 3 have kitchenettes where you can prepare your breakfast and other simple meals. The Apartment has a fully equipped kitchen which when booked together with rooms 3 and 4 can be shared by all 3 rooms. When booked alone Room 4 has access to upstairs coffee and tea-making facilities.

Cleaning

Rooms 1, 2, 3 & 4 are cleaned every 2 days and sheets are changed every 4 or 5 days. The Apartment is cleaned at the end of your stay or halfway through longer stays. If you require more frequent cleaning there will be a service surcharge.

Children

We are unable to accept children under 12 years old due to the characteristics of the house. The Apartment has an attic upstairs from the double bedroom with a single bed which is ideal for a teenager.

Payment and Booking Process

To confirm your booking we charge a 25% deposit to your card. The remaining amount is then paid on arrival.

Cancellation Policy

If the room is cancelled more than a month in advance the deposit is returned. If cancelled less than a month prior to the stay, the deposit is forfeited. Exceptions will be made for Covid-related travel restrictions.

Parking

SIETE BALCONES is situated in the centre of the old town so you will need to park a few minutes away and walk up to the house. Parking is free of charge throughout the village. There is one pay carpark on Calle Corredera which gets full very quickly over the summer months. We have a private space within the carpark which can be rented at a reduced price for long stays. For more information on parking and how to get to us click here.

Internet

We have WIFI fibre optic connection throughout the house. We’ll give you the password on arrival.

Smoking

All rooms are non-smoking, but there are plenty of outdoor areas where you can smoke.

Dogs

We can only accept small/medium-sized, well-behaved dogs for which a security deposit of 150 euros is charged. The deposit is then returned having checked that no damage has been made. This does not apply to room 4.

We look forward to welcoming you!